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Oracle Financial Management

Synerphase is committed to providing the highest quality support while normalizing the total cost of ownership of your Oracle Financial Management system. Your Primary Support Consultant (PSC) focuses on Oracle E-Business suite and has a wide range of experiences with different modules and functional and business disciplines in Financial Management Information Systems.

By supporting a diverse customer base and in partnership with Oracle, we are exposed to software enhancements and issues for Oracle releases between 11 – 12.1. This exposure allows us to proactively provide enhancement recommendations and solutions. Your PSC will provide the consulting expertise and knowledge transfer for you to strategically manage your business function.

We offer subscription based support packages that provide hours every month available for supporting your Oracle Financial Management solution. Through our Retained Hours feature, we allow access to unused hours for a year.

We provide support for the following Oracle Financial Management modules (releases 11, 11i , 12 and 12.1):

  • General Ledger
  • Payables
  • Receivables
  • Order Management
  • Purchasing
  • Cash Management
  • Inventory
  • Process Manufacturing
  • System Administration

 

 

Synerphase eases the burden of supporting Financial Management systems and normalize support cost!


Synerphase offers support for the following strategic and operational Oracle Financial Management tasks:
  • Month-end close processes/procedures
  • Budget data entry/upload
  • Financial report creation
  • Chart of accounts maintenance
  • Ledger maintenance
  • Payables invoice processing issues
  • Payables payment processing issues
  • Reconciliation of AP to GL
  • 1099 processing issues
  • Payables sub-ledger accounting issues
  • Receivables transaction processing issues
  • Custom receivables invoice development (XML)
  • Receipt transaction processing issues
  • Receivables sub-ledger accounting issues
  • Order processing issues
  • Shipping transactions issues
  • Custom shipping document development (packing list, BOL) (XML)
  • Purchase order processing issues
  • Receiving issues
  • Approval hierarchy development/maintenance
  • Custom PO document development (XML)
  • Resolve stuck transactions
  • Workflow issues
  • Reconciliation issues
  • Bank statement import issues
  • Positive pay /Encashment
  • Item master issues/maintenance
  • Inventory organization creation/maintenance

 


Synerphase offers support for the following strategic and operational Oracle Financial Management tasks:

  • System Administration
    • User account/password maintenance
    • Custom menu/responsibility creation
    • Concurrent manager monitoring
    • Concurrent request trouble-shooting
    • System data security rules
    • Printing Issues/Printer Setup
  • Process Manufacturing
    • Batch processing issues
    • Recipe Issues
    • Formula Issues

  • Costing
    • Cost group setup
    • Cost updates
    • Cost reporting / breakdown
  • Project Accounting / Project Manufacturing
    • Project and Task setup
    • Data import from other Oracle modules
    • Reporting